Graphic Designer & Customer Service Representative

If you're organized, detail-obsessed, and like the pace of a busy shop, keep reading.

Allegra Marketing Print & Mail has been serving DFW businesses and nonprofits for 48 years. We're a true one-stop shop — printing, wide-format, direct mail, promotional products, trade show materials, and branded apparel.

We're looking for a Graphic Designer &
Customer Service Representative to be the day-to-day point of contact who keeps orders moving — quoting jobs, managing the pre-press process, and following up with clients so nothing slips through the cracks.

• Quote and estimate print, mail, wide-format, and promotional jobs accurately and on time using our print MIS system.
• Manage the pre-press process — gather files and specs, confirm details, and coordinate with our production and design teams to get jobs ready to run.
• Own the proofing process: send proofs, track approvals, and keep clients informed on status.
• Follow up with customers proactively — on quotes, proofs, in-progress jobs, and completed orders ready for pickup or delivery.
• Ask the right questions up front so jobs are set up correctly and produced without surprises.
• Resolve customer questions and issues promptly and professionally.
• Keep order details, pricing, and account notes accurate and current.

• Strong organizational and time-management skills, and the ability to shift priorities quickly.
• Excellent written and verbal communication — comfortable on the phone and in email.
• A team-first attitude and a genuine service mindset.
• Print, sign, direct mail, or print-MIS experience (e.g., Printers Plan) is preferred — but we'll train the right person who brings the attitude and aptitude.
• Comfort learning our systems and picking up product, color, and pre-press knowledge on the job.
• $20-24/hr
  , depending on experience.
• Health, dental, and vision insurance.
• Paid time off.
• On-the-job training and room to grow with a stable, established company.

You’ll join a tight-knit, 20-person team at a company that’s been a fixture in DFW for nearly five decades. We move fast, we take care of our clients, and we take care of each other. If you want a career — not just a job — we’d like to meet you.