Dispatcher, Customer Service​/HelpDesk

Job Details Level: Experienced

Job Location:

Check Sammy - Addison, TX 75001

Position Type:
Full Time Salary Range: $18.00 Salary/month
*** The position is located in Addison, TX.***

We are seeking well-spoken, professional team members to support our clients' headquarters Operations department. This role is ideal for someone who communicates confidently, stays organized, and can work efficiently in a fast-paced environment while coordinating client and vendor service requests.

• Communicate with clients and vendors by phone and email regarding active service requests.
• Coordinate with vendors in the company network and dispatch them to client job sites.
• Support service needs across retail stores, warehouses, and other commercial locations.
• Coordinate bulk junk removal and recycling jobs while maintaining accurate, timely communication.
• Manage multiple requests and priorities in a fast-paced operations environment.

• Manage assigned jobs from beginning to end, including client communication, pricing, vendor coordination, dispatch, and follow-up.
• Provide clear status updates and ensure each job is completed accurately and professionally.
• Maintain strong relationships with clients and vendors through responsive, solutions-focused service.

• Professional, well-spoken, and confident when communicating by phone and email.
• Able to work quickly, stay organized, and manage competing priorities.
• Strong customer service, coordination, follow-up, and problem-solving skills.
• Experience in dispatch, logistics, operations, client success, waste/recycling, facilities services, or a similar industry is preferred.
• Reliable and available to work the selected schedule consistently.