More jobs:
Customer Success Specialist, Mortgage Web Apps & Support
Job in
Addison, Dallas County, Texas, 75001, USA
Listed on 2026-09-07
Listing for:
FICS, Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
FICS is seeking an enthusiastic customer service member to join the Web Applications System Support team, helping customers navigate the online mortgage process. You will be the first line of support, handling calls and emails, training customers to use the FICS software, and presenting product webinars.
This role requires patience, strong communication, and technical curiosity to troubleshoot web applications and improve user experience.
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