Oral Surgery Treatment Coordinator

What You’ll Do:

• Treatment Plan Presentation: Meet with patients after their clinical exam to explain the recommended treatment plan in clear, easy-to-understand language. This includes detailing the procedures, the reasons they are needed, and the expected outcomes.
• Discuss the cost of treatment and present financial options.
• Work with patients to verify insurance benefits
  , handle pre-authorizations, and explain what their insurance will and will not cover.
• Address patient anxieties and objections about treatment
  , helping them feel comfortable and confident in their decision.
• Coordinate and schedule appointments for all phases of treatment
  , including follow-ups.
• Maintain and update patient records
  , ensuring all financial and treatment information is accurate.

• Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking in and checking out patients.
• Present and create treatment plans.
• Handle and communicate patient financial arrangements.
• Maintain and fill appointment schedule.
• Communication with general teams.
• All other duties as assigned.

• Minimum of 1 year of Oral Surgery front office experience required.
• Experience with treatment plans required.
• Insurance verification experience required.
• Digital practice software experience.
• Must be willing to travel within assigned areas.

At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting‑edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.