Universal Banker Job Addison area,Texas USA,Finance & Banking

Overview

Join our team at ABC Bank, where building strong customer relationships and delivering exceptional service are at the heart of everything we do. As a valued member of our team, you will play a key role in providing prompt, personalized support to our customers—helping them find the right products and services to meet their financial needs. In this dynamic position, you’ll handle a wide variety of responsibilities, including teller transactions, account openings, lending assistance, and cross-selling opportunities, all while ensuring compliance with regulatory standards.

If you are proactive, detail-oriented, and passionate about making a positive impact, we invite you to help us achieve our goals and grow with our organization.

We are currently seeking qualified applicants to work as a Universal Banker at our Addison Banking Center in Addison, TX. (M-F 9:00 AM-4:30 PM)

Job Duties

Excellent Customer Facing Skills

Ability to be Flexible and Adaptable

Highly Accurate

Problem Solving

Positive Attitude

Essential Job Functions

Provides exceptional customer service by positive customer interaction and punctual responses to customer calls and inquiries.

Actively listens to customers’ needs to provide appropriate products and services.

Open accounts and cross sell products and services making referrals as needed to other departments.

Ability to complete all teller transactions.

Performs lending assistant duties for consumer and mortgage lenders.

Interview loan applicants to obtain personal and financial data, and to assist in completing applications.

Order property insurance or other insurance policies to ensure protection against loss on property.

Keeps informed on current portfolio and follows current loans to ensure compliance with terms.

Make customer calls for potential or existing customers to develop new business and increase or retain existing business.

Debt Collection

Contact credit bureaus, employers, and other sources to check applicants' credit and personal references

Complete loan records and send to loan admin for imaging

Present loan and repayment schedules to customers

Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

Schedule and conduct loan closings.

Submit loan applications.

Verify and examine information and accuracy of loan application and closing documents.

Prepare responses to correspondence as directed by loan officer.

Help to achieve targeted growth in retail deposits, loans, and households for assigned banking center.

Build and maintain customer relationships striving to become a trusted advisor to both customers and prospects.

Meet and exceed performance goals and objectives both individually and for assigned banking center.

Maintain thorough knowledge of all ABC products and services.

Participate in Bank at Work programs.

Participate in branch promotions and sales initiatives.

Make customer calls on existing portfolio and new prospects.

Partner with Business Bankers to make joint calls on customers to offer a full range of ABC commercial and consumer products and services.

Maintain compliance and adhere to all relevant security responsibilities as outlined in the Bank’s Information Security Program.

Maintain branch CRA file.

Maintain branch Business Continuity Plan.

Comply with federal, state and company policies, procedures, laws, and regulations.

Facilities management responsibilities, works with vendors to maintain branch, unless otherwise assigned.

Other duties as assigned by management.

Adhere to all relevant security responsibilities as outlined in the Bank's Information Security Program and Written Security Program.

About Us

At ABC Bank, we are committed to Growing Relationships
, Simplifying the Process
, and Doing the Right Thing in everything we do.

We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.

We…