Senior Credit Representative

Overview

The Sr. Credit Representative is responsible for the overall management of an accounts receivable portfolio assigned to them as it relates to credit, collection and communication needs. This includes contacting past due customers for payment, monitoring and actioning lien/bond expiration timelines, customer service and problem resolution, risk management of new and existing customers, sales tax certificate management, maintaining a regular communication cadence with branch teams, and working with third party collection agencies.

This position also serves as a support role for newer, less experienced team members.

• Analyze information received from customers and various credit services
• Approve and apply unsecured shop limits within assigned authority (up to 100k)
• Approve and apply job limits within assigned authority (up to 500k)
• Proactively manage the course of aging accounts and determine action needed
• Create and approve payment plans for delinquent customers (up to 100k and 90 days)
• Perform collection calls for accounts
• Process and approve lien waivers
• Review lien / bond filing dates to ensure collectability of AR portfolio
• Follow all required state/federal lien and bond laws for branches assigned
• Responsible for sales tax exemption certificates for specific area including approval
• Reconcile short pays and unapplied cash on branch accounts
• Follow up on disputes timely and work with Regional/Branch and salesman to resolve
• Facilitate placement of accounts with collection agencies including periodic follow-up
• Determine legal action when necessary, including direct communication with legal representation
• Assist with training of less experienced team members
• Communicate regularly with Regional/Branch and salesman regarding collection matters
• Provide guidance to fellow credit team members on complex and escalated issues
• Visit customers and branches as needed, which will include some limited travel
• Perform other duties as assigned

• Minimum 4 years collection experience – distribution, wholesale, manufacturing preferred
• Strong organizational and interpersonal skills
• General computer skills (Windows, Office, Excel)

• Prefer 4-year college degree or college hours plus experience
• Will consider additional credit/collection experience in lieu of degree
• Construction industry knowledge

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) – plus paid holidays
• Parental Leave
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

Reece USA is an Equal Opportunity Employer—Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law. At Reece, we are dedicated to helping our customers build a stronger, safer, and more comfortable future.