Accounts Receivable Specialist

Malin is looking for an Accounts Receivable Specialist to work with our customers in a professional and customer-friendly manner to obtain payments for open receivables. The successful person in this role will be personable, energetic, a problem-solver, and methodical in their attention to detail. We are looking for career-minded professionals that can carry out Malin’s values.

• Business-to-business collection calls and/or correspondence in fast-paced goal-oriented collections department.
• Providing customer service regarding collection of unpaid invoices, processing customer refunds, process and review account adjustments, resolve customer discrepancies.
• Responsible for monitoring and maintaining assigned accounts.
• Accountable for reducing delinquency for assigned accounts.
• High volume e-mails and phone calls.
• Resolve customer disputes as they pertain to payment of outstanding balances that are due.
• Provide excellent and considerate customer service to internal and external customers.

• Enlist the efforts of management when necessary to accelerate the collection process.
• Must communicate and follow-up effectively regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with internal and external customers.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
• Participating in team planning meetings.
• Meet defined department goals and activity metrics.

• Two or more years of experience in high volume corporate collections.
• Knowledge of billing and collections standard operating procedures and best practices.
• High school or equivalent required. Some college preferred.

• Self-starter with the ability to work independently in a dynamic, fast-paced environment.
• Strong attention to detail.
• Excellent time management and phone skills.
• Ability to prioritize and manage various tasks.
• Strong written and verbal communication skills.
• Strong email and computer skills.
• Stable and successful career background.
• Strong and ethical performance history.

• Abilit to read and interest customer communications and common documents.
• Abilit to respond to inquiries from internal and external customers.