Clinical Application Specialist III

Clinical Application Specialist III

Join Solis Mammography, a national leader in breast health services, to support clinical application operations and deliver high‑touch patient experience.

Work Location: Remote with on‑site as needed

Work Hours: Full Time, 40 hours per week

• Opportunity to work with a high performing team.
• Ability to work cross functionally with a direct impact on organizational growth.
• Plays a pivotal role in an organization that is a leader in early detection.

• Bachelor's Degree in Information Systems, Business, Healthcare preferred
• 10 years of applicable experience supporting clinical applications including RIS, PACS and MRS workflow preferred.
• Work independently and collaboratively in a team environment combined with exceptional communication and interpersonal skills.

• Provide services and support for the following areas:
  • Application implementation, system integration, system configuration, system customization, upgrades/updates, user training, user access, high availability, and other duties as assigned.
  • Maintains changes to referential data, across clinical applications assigned. Reviews monthly clinical updates and keeps application data current with industry standards.
  • Supports the implementation of new functionality in the application, such as new interfaces, by contributing to clinical requirements definition, participating in testing and developing related workflows. Assesses impact of changes to the quality of care given using the clinical application. Tests new and existing functionality prior to application upgrades and releases. Helps implement third‑party software and related application modules by assisting with software configuration and the development of incorporated workflows.
  • Participates in user groups and forums to share experiences and solutions with other users from other healthcare systems. Stays abreast of industry trends and best practices.
  • Helps implement requirements from federal, state and local agencies by adapting workflows and application setup to enable application users to comply with rules and regulations.
  • Assists physicians in the definition of requirements for clinical content, e.g., forms, letters, pick‑lists. Works with Project Steering Team and other key committees to create enterprise application solutions tailored to best practice disease management, as they are developed.
  • Recommends technical solutions to clinical content requirement and facilitates consensus among diverse stakeholders in the content development area. Develops the forms, letters, pick‑lists, templates, handouts, translation tables, etc. that comprise the clinical content of the application. Works with programming resources to design needed reports.
  • Provides assistance to other members of the clinical application support team, especially in regards to clinical practice, for the resolution of user problem tickets and diagnosing application errors. Researches and analyzes problems and errors in the clinical application to determine root cause, and, if necessary, work with the vendor on resolution. Serves as a clinical reference for non‑clinical information technology team members in assessing problems and proposed solutions.
    
    Oversees configuration changes and problem resolutions completed by other team members, to ensure accuracy and adherence to adopted standards.

• A Great Place to Work for the third year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.