Hospice Branch Administrator (Dallas, TX

Job Summary

The Administrator ensures quality and safe delivery of hospice services; coordinates services that reflect hospice's philosophy and standards of care; and plans, develops, implements and evaluates hospice services, programs and activities.

• A licensed physician, or
• A registered nurse, or
• Has training and experience in health services administration and at least two (2) years of supervisory or administrative experience in hospice or related health program.
• Demonstrated ability in or application of organizational/communication skills.
• Ability to deal effectively with high levels of stress.
• Ability to enlist the cooperation of many people in furthering a program.

• Organizes and directs hospice’s ongoing liaison among the governing body and staff.
• Employs qualified personnel and ensures adequate staff education and evaluations.
• Ensures the accuracy of public information materials and activities.
• Implements an effective budgeting and accounting system; assures accuracy for billing procedures.
• Shares copies of philosophy with all employees.
• Consistently follows hospice policies and procedures to set an example for employees.
• Negotiate required contracts and ultimately oversees contract provisions.
• Assesses employees on an ongoing basis to ascertain their understanding of policies and procedures.
• Assists employees to support policies and achieve necessary changes.
• Uniformly enforce policies and procedures.
• Maintain two‑way communication with employees and fair administration of personnel policies.
• Document employee problems in personnel files.
• Discipline employees as necessary.
• Direct hospice's ongoing functions.
• Monitors budget hours and does not exceed allowance each year.
• Monitors equipment abuse and takes steps to keep it to a minimum.
• Evaluate effectiveness and efficiency of hospice.
• Use statistical data to determine quality and quantity of services.
• Maintain compliance with applicable federal, state and local rules and regulations and accreditation standards.
• Supervise all business affairs.
• Develop, implement and evaluate financial policies and procedures and records.
• Develop, implement and evaluate budget plan and cost control policies and procedures.
• Develop and implement salary program within approved policies and procedures.
• Participate in personal professional growth and development.
• Plan and directs operations to ensure the provision of adequate and appropriate care and services.
• Fiscal planning, budgeting and management.
• Recruit employees and retain qualified personnel to maintain appropriate staffing levels.
• Establish and maintain effective channels of communication.
• Ensure personnel have current clinical information and current practices.
• Evaluate services and programs.
• Ensure staff development including orientation, in‑service education and continuing education.
• Coordinate with other program areas and management as appropriate.
• Maintain current knowledge of local trends and issue.
• Ensure that appropriate service policies are developed and implemented.
• Direct staff in performance of their duties including admission, discharge and provision of service to patients.
• Assure appropriate staff supervision during all operating hours.
• Ensure the accuracy of public information materials and activities.
• Establish and oversee the quality assessments/performance improvement program.
• Appoint a similarly qualified alternate to be available at all times during operating hours in the absence of the Administrator.

Works indoors in hospice office.

• Supervised by:
  Governing Body
• Workers supervised:
  All hospice staff and contracted services.

Low risk

• Ability to participate in physical activity.
• Ability to work for extended period of time while standing and being involved in physical activity.
• Moderate lifting.
• Ability to do extensive bending, lifting and standing on a regular basis.