Gouvernant; e; H​/F

Gouvernant(e) (H/F)

Four Seasons Hotel George V Paris is looking for an experienced and qualified Gouvernant(e) (H/F). The candidate must have a work authorization that complies with French legislation. A basic level of French and English is required. The position is based in Paris.

The Etage Gouvernant is responsible for the maintenance and management of a floor within the hotel. He/She supervises the work of the Housekeepers and Crew Members, ensuring the impeccable maintenance of the rooms, public areas, and offices. He/She may also be responsible for managing the Gouvernante service dispatch, following up on client requests, and ensuring smooth communication with other hotel departments.

His/Her work must be carried out in accordance with the standards of our Company, while paying particular attention to the needs of the clients and seeking to exceed their expectations. Placed under the supervision of the First Gouvernants, Assistants of Direction, and Head of Service, he/she collaborates closely with the different departments of the hotel. The Gouvernant(e) must demonstrate proven skills in organization and service, excellent team spirit, impeccable presentation, and strong relational skills to effectively manage his/her team.

• Verify the smooth operation of the work according to the priorities of each member of his/her team.
• Check all rooms on his/her floor (departures, re-occupancies, vacants, etc…), and ensure that all quality criteria are met.
• Organize his/her day according to priorities and knowledge of the clients.
• Request the technical interventions required and ensure the proper follow-up of the maintenance of the rooms.
• Ensure the follow-up of specific client requests (extra pillows, iron, shaving kit, mirror…)
• Ensure the proper maintenance and cleaning of the furniture.
• Check the cleanliness of the storage rooms, offices, corridors, and public and common areas of the hotel.
• Check the clearing of tables and trays from the Room Service.
• In the case of a found object, immediately call the Security Service to register the object and respect the procedure.
• Respect the procedure of client reservations (registration at the departure of the client and return to the room upon arrival).
• Handle client requests (update profile).
• Keep the Assistant informed of all client complaints to perform a quality follow-up.

• Excellent working conditions and remuneration
• Free nights and preferential rates with a 50% discount on the beverage and dining offer.
• Many training and development opportunities
• Possibility of career progression within the Company
• Advantageous health insurance
• 13th month
• Profit sharing and participation
• Staff restaurant
• Laundry service

Note that due to the large number of applications we receive, only the profiles selected for the position will be contacted to begin the interview process. For more information about our Company and career opportunities, we invite you to visit our websites:  and