People Service Center - Farmers Branch, TX

Join The Best Team In Sport & Spirit

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

Work Type:
Full Time Hybrid

Location:

14460 Varsity Brands Way, Farmers Branch TX

Work Hours:

Mon-Thurs onsite, Friday Remote 8AM-5PM CST

Travel Requirement:
Less than 5%

Compensation: $22–$24 an hour

Pay rate will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market.

The People Service Center Coordinator is responsible for supporting HR functions including administration, employee relations, policy and procedure development and education, and will be a key contributor in Varsity Brands People Services Center. In this role you will help elevate the employee experience focusing on onboarding, offboarding, general HR questions, payroll, benefits, and unemployment claims.

The People Service Center Coordinator will support the Manager, People Resource Service Center and will interact with all levels of employees. You will also partner with HRBP's, and their departments in fulfilling all HR needs and other administrative tasks. A core foundation of HR knowledge and the ability to balance priorities will be key to operating successfully in the role.

You will represent Varsity Brands by demonstrating company core values and upholding the highest ethical standards in all business activities.

• Manage and respond to all internal and external HR Tier 1 inquiries or requests
• Escalate Tier 2 issues to departmental COE's for resolution
• Promote and raise awareness to ensure that employees are effectively utilizing the direct access resources of intranet and Workday
• Help manage the onboarding and offboarding aspects of the employee lifecycle
• Process background screens in compliance with Varsity Brands and EEOC hiring rules and standards
• Process and respond to employment verifications and unemployment claims
• Offer information about benefits, compensation, and payroll to employees
• Effective front-line initial POC response in Workday Help system for addressing employee concerns
• Supporting a large volume of in-person inquiries at the facility
• Maintain New Hire processing in shared drive.
• Maintain Docu Sign required forms
• Other duties as assigned

Knowledge/ Skills/ Abilities

• Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality
• Attention to detail, ability to multitask, remain organized and prioritize tasks with strict deadlines Self-motivated team player, with the ability to work independently with minimal supervision
• Ability to work in a fast-paced environment and pivot focus of responsibilities in a smooth and efficient manner
• Incorporate customer-centric values and SPIRIT principles into the company's mission, vision, and core values.
• The ability to communicate (listening, writing and verbal) across all levels of an organization efficiently and effectively.
• Knowledge of Federal and State Human Resource related laws and regulations.
• Must be comfortable with conflict resolution.
• Proficient in Outlook, Microsoft Word, Excel, and Power Point required
• Technology savvy, a knowledge of Workday, UKG, ADP is a plus

Education/ Experience

• Bilingual proficiency in both English and Spanish, including written and verbal communication is required.
• High school diploma or GED required. HR degree preferred.
• 1-2 years of HR experience preferred.
• Understanding of HR tools such as ATS, HRIS, timekeeping and payroll processing systems.
• Knowledge of Federal and State Human Resource related laws and regulations.
• Must be comfortable with conflict resolution.
• Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization.

The…