Systems Administrator

Job Summary

The IT Systems Administrator supports and maintain a hybrid IT environment including on‑premises infrastructure, Microsoft Azure, and Microsoft 365. This role is hands‑on and execution‑focused, supporting both systems operations and end‑user needs in a collaborative team environment. The Systems Administrator works under the direction of the Infrastructure Manager and supports ongoing operations, clinic expansions, and acquisition‑related initiatives. This role requires solid technical fundamentals, good judgment, and the ability to work independently within established standards and processes.

This position is part of a collaborative IT team where working helpdesk tickets is a core responsibility. Team members regularly support end users and interact directly with internal staff, clinic personnel, and vendors as part of normal operations.

Full‑time

The Systems Administrator provides guidance, mentorship, and technical oversight, ensures tasks are completed accurately, and assists in troubleshooting complex issues. They help enforce IT policies, maintain accountability, and support the professional development of team members.

• Administer and support Active Directory (on‑premises) and Azure / Entra
• Support Microsoft 365 services including Exchange Online, SharePoint, and One Drive
• Perform routine user lifecycle tasks, permissions management, and troubleshooting
• Execute production changes with approval and guidance from senior staff

• Support virtual servers in on‑premises and Azure environments
• Assist with provisioning, configuration, patching, and monitoring of systems
• Troubleshoot server and infrastructure‑related issues escalated from helpdesk

• Assist with deployment and support of network infrastructure at clinic locations
• Perform basic configuration and troubleshooting on network equipment (e.g., Ubiquiti)
• Escalate complex network issues appropriately while continuing to build proficiency

• Participate in technical discovery for acquired companies under guidance
• Document infrastructure, applications, identity, and network components
• Assist with execution of migration and integration tasks as assigned
• Identify risks, unknowns, and dependencies and communicate them clearly

• Follow established security policies and controls
• Work with endpoint security, monitoring, and awareness tools
• Understand and respect the importance of cybersecurity practices in daily operations

• Share knowledge and documentation with the team
• Assist teammates as needed; contribute to a collaborative, non‑siloed environment
• Communicate clearly and professionally with users and stakeholders
• Adapt to shifting priorities and raise concerns when workload conflicts arise

• Understanding of security best practices and data protection
• Strong problem‑solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast‑paced environment
• Strong communication and collaboration skills

• Experience supporting Active Directory (on‑prem)
• Experience supporting Azure / Entra
• Experience supporting Microsoft 365 (Exchange Online, SharePoint, One Drive)
• Experience with Windows server administration and virtualization
• Foundational networking knowledge (routing, switching, VLAN concepts)

• In‑office role
• 25% travel related to clinic builds or acquisitions (company‑paid)
• Occasional after‑hours work during planned maintenance or migrations
• Stride Care is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

• Ability to sit for extended periods while working at a computer.
• Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
• Ability to lift and carry up to 20 pounds occasionally.
• Visual acuity is required to perform tasks involving computer screens and paper documents.
• Ability to move around the office to access files, office machinery, and other equipment.