Program Delivery Analyst – PEP

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Job Description # Program Delivery Analyst – PEP
** Project

Description:

** We’re transforming a legacy property‑management system into a modern, web‑based platform used globally. We need a hands‑on Program Delivery Analyst to strengthen pre‑delivery governance, portfolio planning, Jira visibility, and scope readiness—accelerating cycle time, improving quality, and enabling data‑driven decisions across Product, Engineering, QA, and vendor teams.

This role is for someone who builds clear artifacts (Gantt charts, dashboards, process flows), drives follow‑ups, owns delivery processes, and turns data into meaningful insights. You’ll keep the program aligned from scope definition through sprint‑ready execution.
* Align capacity, dependencies, and priorities across Product, Engineering, QA, and vendor teams.
* Surface and escalate cross‑team risks with mitigation plans and owners.
* Strengthen SDLC handoffs from requirements through deployment.
* 7+ years in Program Analyst, Portfolio Analyst, PMO, Project/Program Management, or Business Analyst roles on large-scale programs.
* Advanced Jira skills (Advanced Roadmaps/Portfolio a plus), fluent with dashboards, filters/JQL, and cross-project reporting; strong Confluence.
* Strong presentation and storytelling skills—turns data into clear insights and actions for leadership.
* Demonstrated experience with SDLC, Agile/Scrum, and preferably SAFe in multi-team environments.
* Proven RCA capabilities and mitigation planning (delivery slippage, scope churn, dependency gridlock).
* Process-driven with experience building process diagrams (Visio/Lucidchart) and governance artifacts.
* Gantt/milestone planning and scope freeze management experience.
* Excellent communicator (email, stakeholder updates, deck building) with the ability to influence without authority.
* Operates with urgency; chases actions and owns outcomes.
* Availability during core hours at least 3 days/week to support program cadences and collaboration.
* SAFe certification; familiarity with Dev Ops and CI/CD concepts.
* Experience in hospitality or large-scale global rollouts.
* Experience partnering with third-party delivery vendors (Hotel Key experience highly valued).
* Familiarity with Hilton’s ecosystem (e.g., container pods, localization, legal, training work streams).
* Advanced Excel (pivoting/lookup), basic SQL or data analysis comfort.
* Health* Dental
* Vision* Life Insurance;
Short Term Disability
* Hospitalization Coverage
* Direct Deposit
* Weekly Pay Periods
* Training and Development Programs
* 401k* Referral Program
* Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click
* * for more details.
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