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Technical Support HelpDesk/Support

Mortgage Tech: IT Business Systems Support Specialist

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Click n’ Close, Inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A mortgage technology company is seeking a Business Systems Support Specialist to support and enhance business applications. This role serves as a link between users and technical teams, focusing on efficient system operation and prompt issue resolution. Key responsibilities include troubleshooting complex help desk issues, overseeing ticket quality control, and managing user access. Ideal candidates will have extensive experience in mortgage loans and strong problem-solving skills, ensuring excellent service delivery and customer satisfaction.
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