Travel End-User Computing Technician

100% Travel End-User Computing Technician

Location
: 100% Nationwide Travel

Position Type
: 2M Contract (w/ likely extensions and/or conversion to fulltime)

Hourly / Salary
: to $50 W2

The End-User Computing Technicians are responsible for hands‑on migrations of end‑user devices from acquired companies into the enterprise environment. They work as part of the M&A integration team, executing device re‑imaging, enrollment, mail, and data cutovers, supporting end‑users during the transition, and maintaining audit trails of all actions. Technicians must combine technical execution with strong customer service during high‑visibility integration events.

• Device Migration / Endpoint Management - Re‑imaging, enrolling, and joining end‑user devices in Quanta Intune and Entra .
• Intune / Compliance Administration - Managing primary user reassignments and validating device compliance after migration.
• Tenant Cleanup / Decommissioning - Removing legacy devices from acquired company Intune environments after a successful cutover.
• Desktop / Application Troubleshooting - Resolving driver, peripheral, printer, and line‑of‑business application issues during initial user sign‑in.
• Identity / Access Coordination - Partnering with leads to resolve account, licensing, and group membership issues.
• System Access Validation - Verifying user access to required business systems prior to closing migration or cutover tickets.
• Mailbox / One Drive Support - Executing and validating mailbox and One Drive migrations between tenants.
• M365 User Support - Rebuilding Outlook profiles, validating Teams sign‑in, and confirming SharePoint and One Drive connectivity.
• White‑Glove End‑User Support - Providing high‑touch user support during migration cutovers.
• Cutover Coordination / Business Continuity - Collaborating with site leads and technicians to sequence migrations and minimize operational disruption.
• Communication / Customer Service - Effectively communicating with non‑technical users, setting expectations, and resolving issues professionally.
• Teams / Workflow Management - Submitting and managing requests via Teams channel systems.
• Documentation / Tracking - Maintaining accurate migration records in SharePoint and Teams for full auditability.
• Risk / Escalation Management - Identifying, escalating, and resolving risks and blockers to site leadership in real time.

• IT Support Experience (2+ years) – End‑user support, desktop, field IT in Windows enterprise environments supporting distributed users.
• M365 Administration / Support – Hands‑on experience with Exchange Online, One Drive, Teams, and SharePoint.
• Intune / Endpoint Management – Working knowledge of Intune, Entra , device enrollment, auto‑pilot, compliance, and lifecycle administration.
• Identity / Access Management – Supporting MFA, conditional access, temporary access passes, SSO, licensing, and group membership.
• Tenant Migration / Cutover Support – Assisting with tenant‑to‑tenant M365 migrations, mailbox and One Drive transfers, user access validation, and post‑migration cleanup.
• Desktop / Application Troubleshooting – Resolving endpoint, driver, peripheral, and application issues during initial user sign‑in.
• White‑Glove End‑User Support – Delivering high‑touch customer support during high‑visibility events while minimizing disruption.
• Communication / Customer Service – Strong written and verbal communication skills; supporting users across all technical skill levels.
• Documentation / Operational Execution – Following runbooks, maintaining audit trails, and updating documentation within Teams and SharePoint.
• Collaboration / Migration Coordination – Working closely with site leads, engineers, and integration teams to sequence migration activities across multiple users and locations.
• Adaptability Within Fast‑Paced Environments – Effectively managing changing priorities and time‑sensitive deliverables.

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact