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Bilingual Tech Support Specialist - English/Spanish
Job in
Addison, Dallas County, Texas, 75001, USA
Listed on 2026-07-01
Listing for:
MCI
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
MCI is seeking a Technical Support Representative in Addison, Texas to deliver first-level technical support through various channels, including phone and email. The ideal candidate must possess a high school diploma, be fluent in both English and Spanish, and have strong analytical and problem-solving skills.
This role involves troubleshooting hardware and software issues, guiding customers through resolutions, and maintaining documentation. MCI offers a collaborative work environment with benefits such as paid time off and health coverage.
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