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Web Applications Support & Training Specialist

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Fics,-Inc.
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

FICS is looking for an enthusiastic Web Applications System Support team member to help customers navigate the online mortgage process. This role is the frontline for web applications support and directly impacts customers’ operations.

You will communicate with customers by phone and email, train users on the FICS software, lead product webinars and conference presentations, and assist in testing the software for quality assurance.

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