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IT Helpdesk Specialist — xHybrid
Job in
Addison, Dallas County, Texas, 75001, USA
Listed on 2026-07-27
Listing for:
Concentra, Inc
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Concentra is seeking a Solutions Specialist I in Addison, TX to provide first-line IT support for hardware, software, and workflow issues across the 24x7 Solution Center. You will engage with colleagues via calls, chats, and emails, performing triage and incident documentation with a focus on First Contact Resolution.
Ideal candidates have 2+ years in IT support or customer service, strong Windows/Office skills, and experience with Citrix, AD, VPN, and mobile devices.
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