Technical Lead SRE and Platform Engineer

Technical Lead – SRE & Platform Engineering

Location:

Dallas, TX Work Arrangement:
Hybrid – In Office Tuesday through Thursday Position Type: 6-Month Contract-to-Hire

Schedule:

Standard Business Hours

We are seeking a highly experienced Technical Lead – SRE & Platform Engineering to provide hands-on technical leadership across enterprise cloud infrastructure, Site Reliability Engineering, observability, automation, web application security, and platform operations. This role is ideal for a senior engineer, architect, or technical lead who enjoys solving complex production issues, mentoring engineers, establishing technical standards, and influencing architecture while remaining hands-on.

• Provide technical leadership across Site Reliability Engineering and Platform Engineering.
• Establish standards for availability, scalability, resiliency, performance, and operational excellence.
• Define and drive adoption of SLOs, SLIs, error budgets, incident management, and root-cause analysis.
• Serve as a technical owner for enterprise monitoring and observability platforms.
• Support APM, infrastructure monitoring, synthetic monitoring, RUM, centralized logging, and distributed tracing.
• Lead AWS cloud infrastructure and Kubernetes/EKS engineering initiatives.
• Design and maintain reusable Terraform modules and Infrastructure-as-Code frameworks.
• Support DNS, CDN, SSL/TLS certificates, load balancing, and domain-management services.
• Administer and optimize AWS WAF and related web application security technologies.
• Lead troubleshooting of complex production issues involving APIs, DNS, CDN, WAF, networking, cloud infrastructure, and application performance.
• Drive automation initiatives that reduce manual effort and improve platform reliability.
• Mentor engineers and provide technical guidance across multiple disciplines.
• Collaborate with engineering teams across North America, Europe, and Asia Pacific.
• Participate in on-call rotations and provide leadership during major incidents.

• 8+ years of experience supporting enterprise applications, cloud infrastructure, web technologies, or platform services.
• 3+ years serving as a Technical Lead, Senior Engineer, Architect, or equivalent.
• Strong hands-on experience with: AWS Terraform Kubernetes / EKS DNS CDN technologies AWS WAF SSL/TLS CI/CD Monitoring and observability platforms SRE practices
• Experience troubleshooting large-scale, customer-facing web applications.
• Strong understanding of incident management, application availability, performance, and reliability engineering.
• Ability to mentor engineers and influence technical direction without direct management authority.
• Excellent communication, collaboration, and problem-solving skills.

• Experience managing global domain portfolios and certificate life cycles.
• Experience with enterprise observability platforms and distributed global support models.
• Experience building enterprise Infrastructure-as-Code standards and reusable Terraform modules.
• Experience with AI-assisted engineering tools such as:
  Git Hub Copilot Microsoft Copilot Claude Code Cursor Amazon Q Developer
• AWS, Terraform, Kubernetes, SRE, networking, security, or cloud certifications.

• AWS
• Kubernetes/EKS
• Terraform
• Infrastructure as Code
• CI/CD
• DNS
• CDN
• SSL/TLS
• AWS WAF
• Load Balancing
• APM
• RUM
• Distributed Tracing
• Centralized Logging
• SLO/SLI
• Incident Management
• Root Cause Analysis

This role offers the opportunity to influence platform strategy across a global technology organization while remaining technically hands-on. You'll work on mission-critical digital platforms, drive modernization and automation, mentor engineers, and help shape standards for cloud infrastructure, observability, reliability, and security. For the right candidate, this position also provides a defined growth path toward a future Technical Manager – SRE & Platform Engineering opportunity.

The interview process includes three stages:
Technical self-assessment completed prior to formal interviews. Technical interview focused on SRE, cloud, infrastructure, observability, and troubleshooting expertise. In-person panel interview with the hiring manager and technical leadership team.

Additional Requirements Candidates must be able to work onsite in Dallas Tuesday through Thursday each week and participate in scheduled on-call support as required. Candidates must be legally authorized to work in the United States without current or future employer sponsorship. Visa sponsorship is not available for this position.