Technical Lead Site Reliability & Performance Engineer

Technical Lead Site Reliability and Performance Engineer

Job Number: 26-01385

Ready to take your career to the next level with a company that values innovation, leadership, and personal growth? ECLARO is looking for a Technical Lead Site Reliability and Performance Engineer for our client in Addison, TX.

ECLARO’s client is an industry-leading organization that has built a reputation for excellence through its dedication to quality products, customer satisfaction, and employee development. Join a team where your contributions can help drive meaningful results on a global scale.

• Highly experienced Technical Lead - SRE and Platform Engineering to provide technical leadership for the reliability, performance, security, observability, and operational management of enterprise platforms and modern web applications.
• This role is ideal for a senior engineer, technical lead, or architect who enjoys solving complex technical challenges, mentoring engineers, and influencing technical direction while remaining hands-on.
• The position offers a clear growth path into a future Technical Manager - SRE and Platform Engineering role as organizational needs and leadership responsibilities expand.
• The Technical Lead will serve as a senior technical leader for Site Reliability Engineering (SRE), monitoring and observability, domain portfolio management, cloud platform operations, infrastructure automation, web application security, and application availability.
• The role will work closely with engineering teams in Dallas, Europe, and Asia Pacific to establish consistent operational standards, improve platform reliability, and drive technology modernization across Client's global technology landscape.
• Play a critical role in ensuring the reliability, performance, security, and operational health of Client's externally facing digital platforms through ownership of key platform services including observability, domain services, DNS, certificate management, CDN technologies, web application firewalls, cloud platform infrastructure, and Infrastructure-as-Code (IaC) solutions.
• This role offers a unique opportunity to work as part of a globally distributed engineering organization supporting mission-critical platforms and digital experiences used across international business operations.
• Collaborate closely with engineering and operational teams located in Dallas, Texas (Corporate Headquarters), Europe Region, and Asia Pacific Region.
• Through these partnerships, you will gain exposure to diverse technologies, operating models, and global business challenges while helping drive platform reliability, observability, security, and operational excellence across multiple markets.
• This position provides the opportunity to work with globally distributed engineering teams operating in a follow-the-sun support model, influence platform strategy across multiple regions, partner with technical leaders worldwide, and develop toward a future Technical Manager role.
• Provides a clear progression path into a Technical Manager - SRE and Platform Engineering role for candidates demonstrating leadership, operational ownership, mentoring, infrastructure automation expertise, and strategic influence.
• Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

• Technical Leadership:
  • Provide technical leadership across Platform Engineering and Site Reliability Engineering functions.
  • Establish engineering standards, operational best practices, and reliability objectives.
  • Lead technical decision-making for cloud infrastructure, observability platforms, domain services, infrastructure automation, application security, and operational tooling.
  • Mentor engineers and provide technical coaching across multiple disciplines.
  • Drive technical roadmaps and continuous improvement initiatives.
  • Evaluate, promote, and help operationalize emerging engineering capabilities, including AI-assisted development tools, coding agents, Infrastructure-as-Code automation, and other technologies that improve engineering productivity, quality, and speed of delivery.
• Site Reliability Engineering (SRE):
  • Lead enterprise reliability initiatives focused on availability, scalability, resiliency, performance, and operational excellence.
  • Define and drive adoption of SLOs, SLIs, Error Budgets, Incident Management, and Root Cause Analysis.
  • Drive automation initiatives that reduce operational overhead and improve service reliability.
• Monitoring & Observability Platform Ownership:
  • Serve as the technical owner for the enterprise monitoring and observability platform.
  • Support APM, infrastructure monitoring, synthetic monitoring, Real User Monitoring (RUM), centralized logging, and distributed tracing.
  • Define dashboards, alerting standards, operational metrics, and reporting.
• Domain Portfolio & DNS Management:
  • Lead governance of the company's global domain portfolio.
  • Manage registrations, renewals, DNS services, certificate…