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Global 1st-Line IT Support Specialist (Windows & VPN
Job in
Addison, Dallas County, Texas, 75001, USA
Listed on 2026-08-22
Listing for:
Collabera
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Collabera is seeking a First Line IT Support / Service Desk professional to assist internal employees from Chandler, AZ;
Addison, TX, and Hopewell, NJ in a hybrid setup. The team operates within a 24/7 global service desk environment, delivering prompt technical assistance.
You will troubleshoot Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN and Cisco Any Connect, while maintaining excellent customer service and meeting call/chat performance targets.
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