Claims Advisor

Locations:
Addison, TX;
Montpelier, VT;
Remote, USA

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values:
Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

The Claims Advisor is responsible for reviewing documents received for all Life and Annuity claims, and adjudicating the claim in accordance with state regulations and company policy.

• Has a thorough understanding of the various life, annuity and disability insurance products and/or riders in-force on the Company’s books.
• A pioneer in new products: documenting, administering and processing for the first time.
• Conducts or directs any necessary investigation to determine the extent of the Company’s liability.
• Authorizes and directs settlement of claim payments for life, annuity, disability, accelerated benefits and/or long term care.
• Responsible for the co-approval, authorization and direction of settlement in claims exceeding the single decision authority levels of other claims examiners.
• Develops understanding and application of medical terminology, insurance law, tax law and financial principles.
• Effectively communicates daily in writing and verbally with policy owners, agents, attorneys, beneficiaries, physicians in the review, approval or denial of all claims.
• Acts as a resource for less experienced colleagues.
• Works closely with management, law department, compliance department, reinsurance department and companies, actuarial, underwriting as well as others to maintain the contractual provisions and company practices.

• 7-10 years as claims examiner, death claims for life and annuity, disability, waiver, long term care experience.
• LOMA Courses and ALHC (International Claim Assoc. designation) Preferred.
• Will be expected to obtain ICA designations.
• Ability to successfully pass a background check that may include fingerprinting.

The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job‑related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs.

If hired, the employee will be in an “at‑will” position and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Salary Pay Range: $64,125 - $94,050 USD

As set forth in National Life Insurance Company’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.