Assistant General Manager

** Join our management team to help with our next Flight Club Social Darts venue opening this Fall in Addison, TX!
*
* TITLE:

Assistant General Manager DEPARTMENT:
Management POSITION TYPE:
Full Time REPORTING TO:
General ManagerFLSA STATUS:
Exempt Company Overview:

The world’s first Social Darts experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment.

To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown. Learn more at

Purpose:

The Assistant General Manager helps the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader of the management and hourly team members who is comfortable taking responsibility to get things done. This individual embraces our standards, systems, welcomes change within a growing Company and leads by example every shift.

The Assistant General Manager understands the business growth and development of the team with improvement plans and continued training.

Our Mission IsAt State of Play, our mission is to create moments of joy and connection through the power of play.

Our Values Are:

We Take the Initiative:
Actions speak louder than words. We’re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen.

We’re Thoughtful:
We think about the bigger picture. We default to listening and encouraging different views to our own. By being deliberate and considerate, team members will enjoy working with us and we will make better decisions.

We Strive for Excellence:
We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed.

We Celebrate the Wins:
Let’s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.

Responsibilities:

Be Consistent & Fair:

Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs

Own the Problem:

Works with General Manager and management team to develop and execute strategies to achieve operational goals Proactively communicates staffing needs, ensures proper hiring while balancing labor control

Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience

Test & Learn:

Identifies and monitors training and development needs including conducting performance evaluations to measure successes and identify developmental areas of opportunity

Responsible for the overall bar operation including ordering product, updating product, department meetings, monthly inventory, and maintaining cost control

Be a Big Person :

Empowers the team to lead confidently

Requirements &

Minimum Qualifications:

Must pass a background check prior to being hired5yrs of management experience in customer service or hospitality2yrs of experience managing ordering and inventory in F&B operations

Competent in MS Office Suite (Outlook, Word, Excel)
Required food, alcohol, and allergen certification maintained throughout employment. Additional state qualifications may apply per location

Available to work various shift times and days, including weekends and holidays

Ability to effectively communicate verbally and digitally

Self-driven, results oriented, and proactive attitude

Able to stand and/ or walk for long periods of time Ability to lift over 50+ lbs. if necessary

Legally authorized to work in the US Compensation & Benefits:

Annual salary range of $80k-90k based on experience.

AGM Bonus Plan Eligibility to enroll in Medical, Dental, Vision and other…