Roofing Sales Manager

Sales Manager

As a Sales Manager at ECO Roof and Solar you must have a full understanding of sales skills required to sell restoration and out of pocket projects. This position is primarily responsible for developing and executing Commercial and Residential business plans for division and area by performing the following duties.

Core duties and responsibilities include the following. Other duties may be assigned.

• Support for all Commercial Sales Consultants
• Sets training up thru the year on existing products, new products, sales training and other areas as needed
• Conducts regular training sessions with sales staff and/or has guest trainers or offsite classes.
• Weekly, monthly and quarterly evaluation of the sales staff to either reduce, replace or add staff as business conditions dictate
• Regular evaluations thru one on ones with sales staff
• Work with other departments in the office to ensure current policies and workflow are adhered to per company guidelines
• Identify those reps that can move up in the company to either management or commercial division.
• Monitor Commercial and Residential development projects to ensure successful completion and customer satisfaction.
• Develop and positions communication programs to reach the target area.
• Expand Residential products and services within the designated areas.
• Analyzes sales successes and uses the data to forecast and plan.
• Evaluate complex environments to create business-related benefits and solutions.
• Work with appropriate managers and other management staff as needed to meet goals of the company.
• Support division and area in residential sales building activities and profit margin improvement.
• Review, analyze, and communicate operational results of all Commercial and Residential business segment monthly.
• Prepare annual budgeting process for division Commercial and Residential business segment.
• Meet with top customers to discuss new products, current level of customer service and other topics as needed.
• Comply with Company's attendance policy by maintaining regular and predictable attendance.

Manages Commercial and Residential Sales Team which currently consists of a total of 10. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

• Intellectual
• Analytical
  - Synthesizes complex or diverse information;
  Collects and researches data;
  Uses intuition and experience to complement data;
  Designs work flows and procedures.
• Design
  - Generates creative solutions;
  Translates concepts and information into images;
  Uses feedback to modify designs;
  Applies design principles;
  Demonstrates attention to detail.
• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations.
• Project Management
  - Develops project plans;
  Coordinates projects;
  Communicates changes and progress;
  Completes projects on time and budget;
  Manages project team activities.
• Technical Skills
  - Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Interpersonal
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• External Working Relationships – Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.
• Leadership
• Change Management
  - Develops workable implementation plans;
  Communicates changes effectively;
  Builds commitment and overcomes resistance;
  Prepares and supports those affected by change;
  Monitors transition and evaluates results.
• Delegation
  - Delegates work assignments;
  Matches the responsibility to the person;
  Gives authority to work independently;
  Sets expectations and monitors delegated activities;
  Provides recognition for results.
• Managing People
  - Includes staff in planning, decision-making, facilitating and process improvement;
  Takes responsibility for subordinates' activities;
  Makes self available to staff;
  Provides regular performance feedback;
  Develops subordinates' skills and encourages growth;
  Solicits and applies customer feedback (internal and external);
  Fosters quality focus in others;
  Improves processes, products and services.;
  Continually works to improve supervisory skills.
• Organization
• Business Acumen
  -…