Head of Compliance

Compliance Strategy & Leadership (Europe)

Define and own the European compliance and product safety strategy across our food and non-food e-commerce operations, aligned to business objectives, growth priorities and risk appetite across current and future markets.

Build and scale the European compliance operating model, organizational capabilities, governance structures and mechanisms needed to support sustainable growth while maintaining high standards of customer trust and regulatory compliance.

Act as the senior compliance leader for Europe and a trusted advisor to executive stakeholders, partnering closely with Legal.

Lead and develop a network of country Compliance Business Partners across the EU/UK countries of operation and the core compliance team, ensuring consistent compliance standards while reflecting local regulatory requirements in each market.

Build specialist capability, where needed and set the standards, playbooks and mechanisms.

Set clear accountabilities across the central team and country BP network, building leadership capability and a culture of ownership and accountability.

Support the trade compliance specialists for European operations — covering customs and classification, sanctions screening working in close interface with the JDL logistics.

Support JDL for the storage, handling and movement of dangerous goods, ensuring warehousing, fulfillment and transport activities meet applicable safety and regulatory requirements across our markets.

Lead the European compliance risk framework, ensuring effective identification, assessment, mitigation and monitoring of regulatory, operational and customer risks across the business.

Partner with senior leaders across Product, Commercial, Operations, Legal, Public Policy, Tax and Technology to embed compliance and product safety considerations into strategic initiatives.

Support our specialists establish the compliance framework for Joybuy's newly established pharmacy business in the Netherlands.

Build the specialist compliance capability needed for higher-risk and regulated product categories, ensuring each market has the right controls, approvals and oversight in place.