ESI Associate Vice President, Suitability Review

ESI Associate Vice President, Suitability Review

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values:
Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

The AVP, Suitability Review, leads the team responsible for evaluating and supporting suitability decisions across ESI. This highly visible role brings together sound judgment, regulatory discipline, operational leadership, and people development to ensure suitability reviews are completed accurately, efficiently, and in accordance with applicable requirements.

Success in this role requires building a highly capable and engaged team that demonstrates critical problem solving/prevention in suitability review. The leader ensures that all work is processed timely, accurately and in accordance with applicable rules, regulations and Company requirements. Additionally, the leader ensures that stakeholders are kept pro-actively informed during the process and that decisions are communicated in an effective manner.

This leader will cultivate a culture of continuous learning and process improvement and will inspire the department to expand their teams’ capabilities. The successful candidate will empower their leaders and associates and build trust with them to deliver on the promise our company represents. This role will report to the Senior Vice President, ESI Operations.

• Provide vision, strategic planning insight and thoughtful solutioning expertise for the enterprise and functional group in a collaborative and positively differentiating way
• Support the development of direct reports by fostering and supporting career development, motivating, engaging and capitalizing on employee strengths
• Oversee the ESI Suitability Review unit, including responsibility for ensuring the firm’s Written Supervisory Procedures are followed regarding the review and acceptance of new accounts and daily transactions.
• Build cross-functional partnerships with other business units and teams throughout the organization, including Distribution, Compliance, Legal, Technology, CIG, ESI New Business, ESI Brokerage, to deliver on business results and manage risk.
• Establish a highly effective and highly engaged team, with positive morale
• Work in partnership with members of ESI senior leadership team to ensure priorities are clear and are inline with business strategies
• Provides direction on issue resolution and coaches on complex decisions with a bias towards root cause analysis
• Prioritize, manage and oversee technology and other projects to improve departmental efficiency. Work closely with technology and service vendors to ensure requirements and service standards and are met.
• Direct the amendment and creation of ESI forms related to new business and ongoing transactions, necessary to demonstrate compliance with rules, regulations and Company policies.
• Serve as a point of escalation for jumbo cases, complex suitability issues and field conflict situations. Serve as back-up for the review and principal approval of new accounts…