General Supervisor – CLIA Laboratory; Toxicology

Job Title:

General Supervisor – CLIA Laboratory (Toxicology)

We are a growing diagnostic laboratory specializing in toxicology testing, committed to delivering accurate, timely, and high quality results that support patient care and clinical decision making. The General Supervisor is responsible for the day to day supervision of laboratory personnel and operations within our CLIA‑certified laboratory. This role ensures all testing is performed accurately, efficiently, and in full compliance with federal (CLIA), state of Texas, and internal quality standards.

The General Supervisor works closely with the Laboratory Director, Technical Supervisor, and testing personnel to support operational excellence, regulatory compliance, and continuous improvement. The ideal candidate is a strong leader, collaborative team player, and hands‑on technical expert with experience in high throughput toxicology environments.

• Provide daily supervision of laboratory staff, ensuring proper performance of toxicology testing and accurate result reporting. This is an in‑person position.
• Oversee laboratory workflow including accessioning, specimen processing, and LCMS testing operations.
• Ensure all testing is performed in accordance with validated methods, SOPs, and CLIA regulations.
• Monitor and support quality control, calibration, and proficiency testing programs specific to toxicology assays.
• Perform and document training and competency assessments for testing personnel.
• Troubleshoot instrumentation and workflow issues, escalating as needed and ensuring corrective actions are implemented.
• Support method validation, verification, and ongoing assay performance monitoring, particularly for LCMS‑based methods.
• Maintain inspection‑ready documentation and assist with regulatory audits (CLIA, COLA).
• Collaborate cross‑functionally with operations, quality, compliance, and leadership teams.
• Provide technical guidance and mentorship to laboratory staff.

• Bachelor’s degree in clinical laboratory science, chemistry, biology, or related scientific field.
• Minimum of 3 years of experience performing high‑complexity testing in a clinical laboratory.
• Must meet CLIA General Supervisor requirements under 42 CFR Part 493.
• Prior experience in a clinical toxicology laboratory environment.

• Prior supervisory or lead experience in a clinical laboratory.
• Hands‑on experience with LCMS/MS instrumentation in a production environment.
• Experience with Agilent LCMS/MS systems strongly preferred.
• Familiarity with Laboratory Information Systems (LIS) and toxicology workflows.
• Experience with CLIA, COLA, or other accrediting agencies.

• Strong understanding of toxicology testing methodologies and workflows, including sample preparation and LCMS analysis.
• Strong knowledge of CLIA regulations, quality systems, and compliance requirements.
• Ability to lead by example in a fast‑paced, high‑throughput environment.
• Strong problem‑solving, leadership, and communication skills.
• Detail oriented with a focus on accuracy, compliance, and continuous improvement.
• Proven ability to prioritize, multitask, and meet deadlines in a dynamic environment.
• Team‑oriented mindset with a willingness to support colleagues and contribute to a positive workplace culture.
• Adaptability and openness to process improvement and change management initiatives.

• Opportunity to be part of a growing, innovative toxicology laboratory.
• Collaborative and supportive team environment.
• Exposure to advanced LCMS/MS technology and high‑complexity testing.
• Ability to make a direct impact on patient care and operational excellence.
• Opportunities for professional growth and leadership development.

Regulatory

Note:

This position fulfills the role of General Supervisor as defined under CLIA (42 CFR Part 493) and is responsible for the oversight of personnel performing high‑complexity testing and ensuring the accuracy, reliability, and integrity of patient test results.