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Senior Call Center QA Lead - Drive Quality & Training

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Valor Intelligent Processing, LLC
Apprenticeship/Internship position
Listed on 2026-06-11
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Valor Intelligent Processing, LLC is seeking an Experienced QA Supervisor in Addison, TX. This role involves overseeing QA analysts, driving service quality improvement across multiple BPO campaigns, and ensuring compliance with client standards.

The ideal candidate will have at least 3 years of QA experience in a BPO setting, including supervisory experience, and strong analytical skills. Competitive compensation includes various benefits and incentives.

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Position Requirements
10+ Years work experience
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