Alternance - Assistant; e de Coordination Technique et Qualité Autres Accessoires textiles - Mode - Septembre

Chanel Mode Department Role

The Mode division is the original activity of the Brand. Two Haute Couture collections, six seasonal collections of Ready-to-Wear and accessories, and two capsule collections inspired by sportswear and lifestyle - Coco Beach and Coco Neige - offer a style that captures the zeitgeist and fits into the daily lives of women. A moving silhouette and accessories are an essential part of the allure of CHANEL and the timeless codes of the Brand, immediately recognizable.

Within the Other Accessories department, specifically in the Technical Coordination and Quality team:

Project:

• Update the quality documentation and control tools for the different product categories of the Other Textile Accessories line.
• Write the Technical Specifications for Other Textile Accessories.
• Lead the deployment of existing quality documentation (Operating Procedures, Defect Library…) in collaboration with the different quality references.
• Be a key player in the support of the proper handling of these documents by our GDC (Logistics Center) + Manufacturer.
• Maintain and update all quality documentation.
• Contribute to continuous improvement projects / cross-functional projects (new control tools, KPIs…)

Operational:

You will participate in the monitoring of the industrialization of articles according to the expected quality criteria in order to initiate the GO production:

Collection:

• Participate in risk analyses – risk identification, initiation of tests (laboratories, wear tests, regulatory subjects…).
• Follow up on different industrialization topics following risk analyses.
• Update data on PLM: witness requests, article sheets…
• Update nomenclatures – work in tandem with our development team.
• Work in collaboration with our regulatory and traceability team to secure the different risks related to the House’s requirements.

Production/Industrialization:

• Control the witnesses and the results of laboratory tests before sending them to our GDC (Global Distribution Center) & manage the actions to be taken in case of detected non-conformity.
• Update the data in PLM, throughout the industrialization/production phase with the manufacturer.
• Share technical information, tolerances with the different quality actors (GDC + manufacturers).
• Through this control, adapt if necessary the control tools and quality documentation.

Post Delivery:

• Lead incidents following deliveries, with methodology.
• Implement problem-solving tools: root cause research, definitions of palliative/curative actions and follow-up & capitalization of action plans.
• Participate in the deployment of good practices to reduce return rates GDC, Market (store stock & customer).
• Be the point of reference for different market requests & after-sales service.
• Ensure the implementation/maintenance of KPIs.
• Contribute to the improvement of quality performance indicators of manufacturers (PROJECT).

What You Will Bring:

• Education level of BAC+4 to BAC+5, with initial experience in a Quality department.
• Your sensitivity for the "world" of Quality and a strong interest in the product.
• Your rigor, your organizational and anticipation skills, and your relational qualities.
• Your mastery of IT tools (Excel, PowerPoint).
• You speak and write fluently in English and French, Italian would be a plus.

What Enthuses You & What Chanel Can Offer You:

• The independence of a creative House that places the human being at the center
• The dynamism of an environment that cultivates excellence while promoting the fulfillment of all
• Opportunities for evolution, growth, and multiple paths in a House attentive to the uniqueness of each individual

From the uniqueness of each individual arises the richness of our teams. CHANEL values diversity in all its forms and is committed to treating each application fairly.