Conseiller Boutique F​/H - Abbesses CDI

Horace Boutique Advisor

Horace helps all men feel good. Founded in 2016 by Marc Terlet and Kim Mazzilli, Horace creates timeless, high-end, and accessible skincare and fragrances. With its inclusive, fun, and honest approach, Horace has become one of the leaders in men's skincare and fragrances in France, and soon worldwide. Horace is available in 20 boutiques, on , on Amazon, and in a network of boutiques worldwide, including the MoMA and Galeries Lafayette.

As part of our growth, we are recruiting our future full-time Boutique Advisor 30h for Abbesses.

As a true Horace ambassador, your role will be to work in collaboration with the team to improve performance (KPI) and develop the culture.

Your missions will be:

• Welcome clients and act as the first point of contact with the brand
• Create a special atmosphere and engage with clients
• Share the story of Horace and act as an expert of the brand
• Share your product knowledge as well as your personal experiences
• Help clients choose the right products for them
• Guide clients through the space and always anticipate their needs

Performance

• Participate in the follow-up of the activity by respecting our KPIs (turnover, sales index, average basket, conversion rate)

Maintenance

• Keep the boutique clean and with a sufficient inventory
• Share maintenance needs to the office team

Manage the stocks of supplies and other elements that the team needs

Equality and Inclusion

At Horace, we believe that the diversity of profiles is a strength that enriches our creativity and vision. We are committed to ensuring equal opportunities and a fair recruitment process. All applications are considered without distinction of sex, age, origin, religion, sexual orientation, or disability. We treat each person with respect and value everyone's involvement in a healthy work environment.

Profile sought

• You have at least two years of experience in a boutique in any type of sector
• You love creating an unforgettable experience for the client and you know how important details are
• You can take a step back and always find solutions especially when it comes to the customer experience
• You roll up your sleeves and go the extra mile when necessary
• You are flexible in your schedules, both in the evening and on weekends

Recruitment process:

• A screening with our Head of Talent Acquisition to get to know you and understand your career plan
• An interview with our Boutique Manager to explain our way of working and see if it aligns with your profile, and to answer your questions
• An interview with our Regional Manager
• References with former managers

Offers usually follow within 48 hours after the last step.