CDI - Conseiller de vente - Bon Marché H​/F

Chanel Sales Advisor

Chanel's fashion is the original activity of the brand. Each collection reflects the values dear to Gabrielle Chanel through a unique and bold style: freedom, femininity, creativity. The Chanel House values radical creation and exceptional know-how to offer a unique silhouette and make its customers live a continuous dream.

In a demanding context in constant evolution, the Sales Advisor navigates through all the product universes of the boutique. He/she shows great versatility and thus becomes a true ambassador of the Style and the Image of the Brand and contributes to making Chanel the ultimate reference of luxury.

Combining a keen sense of customer service, a pronounced team spirit, a passion for fashion and a strong results orientation, the Sales Advisor proposes a unique and personalized Chanel look to each customer. Generous and empathetic, he/she builds strong relationships and thus creates, at all times, a unique and memorable experience for each client, which is inscribed in time.

Missions

Your main missions will be the following:

Creator of the Chanel experience - in store

• Welcome the customer and accompany him/her in a journey within the boutique
• Offer an ultimate, warm and tailor-made experience to each client
• Propose to the client a unique silhouette adapted to his/her desires, personality and morphology and according to the Chanel style by advising him/her on all product lines
• Build a privileged relationship with his/her clients, thanks to his/her relational qualities and empathy

Creator of the Chanel experience – loyalty

• Develop the customer file and retain customers in order to prolong the Chanel experience after the visit in store
• Be an ambassador of the Chanel style
• Nurture the desire and dream of our clients for Chanel, by combining the art of storytelling with a solid knowledge of the Brand, its heritage, its modernity and its know-how

Contributor to the performance of Chanel

• Achieve the different objectives set and be a force of proposal in the implementation of action plans
• Know and use his/her knowledge of stocks to develop his/her commercial performance
• Have adequate knowledge of the sales ceremony and procedures (additional sales...) and report customer comments to the manager to refine the boutique purchases

Profile sought

• Sales professional passionate about fashion and with a strong stylistic sensitivity and a keen sense of customer service
• Able to adapt to an environment in constant evolution
• Excellent relational skills and a taste for teamwork
• A strong attraction to performance and challenge
• Art of storytelling and ability to create an emotion
• Proactive, curious and open-minded
• Intercultural openness
• Fluent English required

The uniqueness of each person gives rise to the richness of our teams. Chanel values diversity in all its forms and is committed to treating each application fairly.

During your first interview, we will inform you of the steps of the process that will guide your recruitment.