Training Specialist -Technical II
Job in
Addison, Dallas County, Texas, 75001, USA
Listed on 2026-06-03
Listing for:
Frozen Beverage Dispensers
Full Time
position Listed on 2026-06-03
Job specializations:
-
Trades / Skilled Labor
-
Engineering
Job Description & How to Apply Below
The Training Specialist-Technical II is responsible for providing on-site training for service agents and/or FBD personnel on the installation and servicing of FBD equipment. This position is also responsible for the development, updating and preparation of training manuals used during training and for providing technical expertise for sales support to customers and service agents.
Essential Duties and Responsibilities:
* Develops and maintains service training materials.
* Train and certify service agents on the installation and servicing of FBD equipment.
* Interface and provide technical expertise and assistance for customers, service agents, and distributors on technical concerns and troubleshooting of FBD equipment.
* Provides technical support in the management of field tests and evaluations of new and innovative products.
* Provides support and assistance with new and major equipment installations, both domestically and internationally.
* Responsible for decision making in the field that identifies the customers and/or service agents concerns and assists in the development of the resolution.
* Perform other duties as needed and assigned.
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