Business Development Coordinator

Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team! Our Fred Anderson location is looking for sales appointment setters/BDC reps.

Why work with us? 5-day work weeks – closed on Sundays. Flexible Saturday shifts. No prior automotive experience needed – training is provided. Competitive pay plans with base + bonus.

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show.
• Provide customers with product information and direct them to appropriate dealership resources.
• Participate in team and process development sessions—keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.
• Walk the lot to stay up to date on inventory.
• Assist with getting vehicles fueled up and over to our detail departments.

• Prior customer service experience.
• Excellent teamwork skills.
• Positive and hardworking demeanor.
• Strong computer skills with the ability to use computer software.
• Eagerness to improve and a collaborative attitude.
• Time management skills.
• Strong listening skills with ability to build rapport with others.
• Organizational skills.
• Valid driver’s license with acceptable motor vehicle record.
• High school diploma or equivalent.

• A culture of caring, belonging, and respect for everyone.
• Managers that people want to work with.
• Career growth and advancement.
• Leadership development, innovative training, and learning systems.
• Competitive compensation plans.
• 401(k) retirement plans with company match.
• Comprehensive health benefits packages, including telehealth and behavioral health services.
• Industry-leading maternity and paternity leave.
• Relocation packages.
• Paid employee referral program.
• Recognition and bonus programs.
• Paid time off, bereavement, and vacation benefits.
• Employee discounts on parts, service, vehicle purchases, and local entertainment.
• Career growth:
  Endless opportunities for career development within our organization.
• Stability:
  Even through uncertain times, we continue to provide excellence.
• Technology:
  From keyless entry vehicles to electric cars – always new in automotive.