Accounting Analyst

Position Overview

Accounting Analyst – Office of Student Accounts, University of Maryland Global Campus (UMGC). Entry‑level, full‑time, hybrid location. Exempt, Regular, Pay Grade 1.2.

• Administers and maintains assigned third‑party payer accounts to verify accuracy of transactions and ensure uniform application of policies, procedures, and acceptable standards.
• Receives, analyzes, and prepares various internal/external reconciliations, exhibits, and summaries, including any databases used for financial reporting.
• Provides world‑class customer service via telephone, email, and ticketing system to students, agencies, and internal staff, responding to inquiries within one business day and troubleshooting issues accurately and appropriately.
• Ensures that all transactions are in accordance with applicable authority, policies, procedures, and acceptable accounting standards.
• Reviews and processes routine financial documents such as invoices, vouchers, receipts, and reports, ensuring accuracy of mathematical computations and completeness.
• Maintains manual and automated record‑keeping systems by tracking, verifying, and updating records, files, and reports.
• Inputs, monitors, and corrects data in automated systems and generates reports.
• Performs complex clerical activities essential to third‑party accounting, such as posting tuition assistance for military, private, and USM agencies; billing; invoicing; collections of related third‑party accounts receivables; refunding payments; filing tuition assistance forms and invoices.
• Processes and reconciles third‑party transactions within one business day while ensuring compliance with UMGC, state, and federal policies and procedures and maintaining departmental quality‑assurance standards.
• Provides general research and overview of various procedures and programs for billing, receipt, and collection.
• Performs other job‑related duties as assigned.

• Bachelor’s degree from an accredited institution (preferred majors: Business Management, Finance, Accounting, Information Systems, or related field).
• Minimum of two (2) years of related experience.
• Knowledge of best practices, principles, theories, techniques, and methodology in accounting, including all relevant federal, state, and local rules, regulations, and programs/policies for compliance.
• Ability to participate in the development of policies and procedures for the unit and to clearly communicate results orally and in writing to clients and management.
• Strong interpersonal skills, cooperative teamwork, relationship building, and liaison ability with key external agencies, campuses, or high‑level contacts.
• Strong analytical and organizational skills, able to carry out and follow through with complex assignments for which no clear precedents exist.
• Proficiency in Microsoft Office and People Soft financial system for advanced analysis and useful reporting.

UMGC is an equal‑opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. The university is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation, or veteran status in employment, educational programs and activities, and admissions.

• 22 days paid vacation, 15 days sick leave, 3 personal days, 16 paid holidays (17 during general election years). Time off rates prorated for part‑time employees.

• Comprehensive health coverage: medical, vision, dental, prescription plans for individuals and families.

• Term life, accidental death and dismemberment, and long‑term disability insurance.

• Flexible spending accounts for medical and dependent care expenses.

• Retirement plans:
Optional Retirement Program (ORP) or Maryland State Retirement and Pension System (MSRPS); additional IRAs (401(k), 403(b), 457(b), Roth options).

• Tuition remission for regular exempt staff; spouses and dependent children eligible after two years of service (prorated for part‑time employees).

• Hiring rate: $46,000.00 per year.