Senior Manager, IT Asset Manager

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* Location:

Adelphi, MD (Hybrid)
*** Assess current processes, provide an analysis and present clearly to senior management
* Understand how various technical tools can be leveraged and integrated as part of an asset management system
* Establish policies and procedures for tracking the full life cycle of IT hardware and software assets such as laptops, desktops, mobile phones, end-user applications and other devices.
* Drive toward workflow automation to provide the ability to track all assets at any point in time
* Drive and recommend process improvements where appropriate
* Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
* Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
* Develop processes and procedures for asset disposal
* Work with purchasing and the finance teams on all asset tracking and disposal
* Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
* Investigate equipment or software under consideration to determine ROI and total cost of ownership throughout product lifecycle.
* Define purchasing recommendations that support business goals, in collaboration with senior management and stakeholders.
* Monitor and analyze trends in company spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or asset optimization.
* Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support.
* Research industry best practices and compare against the organization’s practices in order to establish benchmarks for managing IT assets.
* Effectively communicate asset management strategies to team members and stakeholders in a timely and clear fashion.
* If possible, standardize equipment to lower total costs.
* Generate, distribute, and review relevant management reports.
* Investigate and resolve exceptions and accuracy issues of the CMS repository
** Skills****:
*** Ability to design and create entire asset management processes for both hardware and software
* Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
* Must be able to assess current practices and provide recommendations for improvements
* Must be able to manage and lead a team of asset management specialist
* Able to work both independently and in a team-oriented, collaborative environment is essential.
* Can conform to shifting priorities in company requirements, product demands, and purchasing timelines through analytical capabilities.
* Persuasive, encouraging, and diplomatic.
* Ability to elicit cooperation from a wide variety of sources.
* Strong written and oral communication skills.
* Strong interpersonal skills.
* Strong attention to detail.
* Adept at conducting research into product- and service-related issues.
* Must be able to learn, understand, and apply new technologies.
* Customer service skills are critical.
* Ability to prioritize and execute tasks in a high-pressure environment.
* Ability to comprehend, interpret, and comply with company policies and procedures
* Ability to lift 40+ pounds
** Education & Experience Requirements****:
*** 10+ years of IT Asset Management experience in a large global organization required.
* Strong knowledge of asset management processes and procedures required
* Excellent inventory and cost-management skills required
* Experience with various licensing models, understanding of hardware contracts required
* Strong experience in ITSM platforms such as Service Now
* Strong experience in asset scanning technologies and solutions
* Experience in identifying and creating automated workflows
* Proven conceptual, problem solving and analytical skills, ability to communicate sound technical advice to clients, managers and technical staff required
* Excellent communication and interpersonal skills required
* Attention to detail,…