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Help Desk Technician II — IT Support & Tier 2
Job in
Adelphi, Prince George's County, Maryland, USA
Listed on 2026-05-23
Listing for:
Agile Defense
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Agile Defense in Adelphi, MD is seeking a Help Desk Support Technician II to provide technical assistance and training to users. The technician will handle user requests both in-person and via phone, dealing with non-routine technical issues.
With a salary range of $65,000 to $80,000, the role requires a strong background in customer service and IT support. The ideal candidate will have at least 3 years of experience, good troubleshooting skills, and a commitment to obtaining a Microsoft certification.
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