Helpdesk Support Specialist — Fast IT & Ticket Triage
Job in
Adelphi, Prince George's County, Maryland, USA
Listed on 2026-08-28
Listing for:
Nakupuna Companies
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Nakupuna Companies is seeking a Helpdesk Support Specialist I in Adelphi, MD. This role provides Tier 1 help desk support for IT issues, including imaging, troubleshooting, and ticket triage across devices and software.
The position requires a Bachelor's degree in IT/CS and 5+ years in technical support, with 2+ years in Tier 1 support, plus security certifications. Must be a US citizen with a Secret clearance.
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