Master Production Scheduler

Position Details

Job Title:

Master Production Scheduler & Customer Systems Specialist

Type of contract:
Full-time

Expected Hiring Date:
March 2026

• Monitor all OEM customer portals and online systems to guarantee accurate data flow and ensure 100% customer satisfaction.
• Maintain, communicate, and validate customer shipping schedules with internal and external stakeholders.
• Manage multiple customer releases within ERP and release‑based systems.
• Prepare and publish the weekly Master Production Schedule (MPS) for assembly and blow mold operations.
• Serve as the primary point of contact for OEMs—ensuring transparency, responsiveness, and 100% on‑time delivery.
• Understand manufacturing constraints to build realistic, level‑loaded production plans.
• Drive supply chain planning, material accuracy & inventory performance.
• Communicate heijunka (level-loading) schedules to ensure timely, visual, and accurate production planning.
• Utilize the MPS as the core input to MRP, enabling reliable supplier planning.
• Manage WIP and finished goods inventory using Kanban and pull‑based systems.
• Review planning parameters for all WIP and finished goods to ensure proper inventory levels.
• Handle exception management, including escalation and after-hours support as needed.
• Coordinate customer expedites and monitor their execution.
• Improve key supply chain metrics: inventory levels, freight optimization, delivery performance, and system compliance.
• Continuously monitor all inputs impacting the MPS to maintain 100% on‑time delivery.
• Manage customer portal requirements: quality objectives, corrective actions, logistics info, scorecards, and new model/service expectations.
• Support operational excellence & uphold safety standards: stop production when quality or safety concerns arise; perform duties requiring walking, standing, bending, lifting up to 33 lbs., and working in varying temperature conditions.
• Provide PES support & cross-functional collaboration: train, support, coach end users, apply contingency actions, lead escalation for PES support, report to Local PES Coordinator, collaborate with central support teams, contribute to Key User network, follow support tickets to resolution.
• Apply and respect all Quality, Safety, and Environmental standards within the scope of responsibility, contributing actively to the performance and continuous improvement of the IMS.
• This role operates under TISAX confidentiality level [Level 1], requiring appropriate handling of sensitive information.

• Bachelor’s degree with relevant experience or Master’s degree in Supply Chain, Operations, or Engineering.
• Experience in production scheduling, supply chain, or customer interface roles.
• Strong understanding of manufacturing flows, constraints, and MRP/MPS concepts.
• Fluent English communication skills.
• Ability to synthesize complex information and communicate clearly across teams.
• Organized, detail‑oriented, and proactive.
• Excellent problem solving and analytical capabilities.
• Comfortable working cross‑functionally in fast‑paced industrial environments.
• A mindset focused on continuous improvement and operational excellence.

• Daily engagement with OEM customers.
• Strong cross‑functional collaboration.
• Direct impact on production performance and supply chain efficiency.
• Visibility across operations, quality, supply chain, and engineering.

We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly.