Leadership Manager Operations

MCC, 6880 Heege Road, St Louis, Missouri, United States of America

The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.

• Directly, and through delegation, coordinate activities required to assure safety, quality, delivery, and cost meet specified targets.
• Assure compliance of behavior‑based safety initiatives and continuously improve safety performance.
• Execute quality control plans for compliance to standards and drive variation reduction within the process.
• Assess on‑time delivery performance and develop actions to improve and sustain high levels of performance.
• Hold direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
• Determine weekly staffing requirements and redeploy resources during the week as needed to address shifting staffing needs or priority changes.
• Review and analyze production reports to determine root causes of variance from budget; develop and execute corrective actions using structured root cause analysis, MDI and Policy Deployment methodologies.
• Use Lean principles to form teams and involve people to improve productivity, decrease lead times, reduce waste, and attain customer quality requirements.
• Recommend and initiate cost‑reduction programs centered around capital improvements where ROI and payback criteria are favorable.
• Facilitate the execution of daily Gemba walk by ensuring proper utilization of hour‑by‑hour, SQDC boards and War Room tools.
• In conjunction with the Human Resources Manager, coordinate appropriate “required to operate” and “required on roles” staffing levels.
• Direct efforts of plant supervision to ensure consistent application of human resource policies, procedures, and plant rules; assure adherence to safety accountability guidelines.
• Coach and mentor team members to assure ongoing development.
• Stay abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies that might be incorporated into the production process to increase efficiency or better use of resources; research and recommend capital equipment purchases.
• Participate in special projects and perform other duties as assigned.

• Degree in Engineering, Industrial Technology or Business or equivalent and 10 years of staff‑level leadership experience.
• Minimum of 7 years’ experience in Operations and/or Lean Management.
• Printing industry experience is preferred.
• Experience as a change agent in complex transformational activities.
• Significant experience implementing Lean principles as they apply to manufacturing operations.
• Ability to apply structured problem‑solving methodologies to determine root cause of problems and provide effective countermeasures.
• Advanced Excel skills.
• A hands‑on leader who is a role model with high integrity, positive influence, and strong business acumen; embraces change, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MCC fosters an inclusive culture that respects and embraces teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of people’s gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

MCC is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

For assistance or an accommodation in applying, please contact our Human Resources Department at