Accounts Receivable & Billing Manager

Position Title:

Accounts Receivable & Billing Manager

Requisition

Worker Category:
Full Time

Location:

Agawam, MA, US

Salary Range: $90,000.00 To $ Annually

Hybrid – Dublin, OH, Agawam, MA or North Aurora, IL preferred

Catalyst Acoustics Group (CAG) is a leading designer and manufacturer of engineered acoustical solutions serving industrial, architectural, medical, commercial, and infrastructure end markets. CAG operates a portfolio of best-in-class brands across a national manufacturing footprint, supported by a shared-services model and a focus on operational excellence, scalability, and continuous improvement.

The Accounts Receivable & Billing Manager is responsible for leading the end-to-end AR and billing function across a multi-entity, private equity-backed platform. This role ensures the accuracy, timeliness, and integrity of invoicing, cash application, collections, and customer account management.

This leader operates as a player/coach, balancing hands‑on execution with team leadership, while driving process consistency, improved cash flow, and scalability across the organization.

The ideal candidate is a driver, highly organized, and brings a strong sense of urgency, ownership, and process discipline in a fast‑paced, decentralized environment.

• Oversee and actively support end-to-end billing processes, including invoice creation, validation, and distribution across multiple entities
• Ensure timely, accurate, and complete invoicing, aligned with contractual terms and operational milestones
• Partner with Operations, Customer Service, and Sales to resolve billing discrepancies and ensure invoice accuracy
• Establish and enforce standard billing policies, procedures, and controls
• Drive consistency in billing practices across sites and newly acquired businesses

• Lead and participate in day-to-day AR activities, including cash application, account reconciliation, and issue resolution
• Ensure integrity of customer accounts and accurate posting of payments and adjustments
• Resolve complex AR issues, including unapplied cash, short pays, and disputes
• Maintain strong internal controls and compliance with accounting standards
  3. Collections & Cash Flow Management
  • Drive collections strategy and execution to improve DSO and optimize working capital
  • Monitor customer aging and proactively address past-due and high-risk accounts
  • Partner cross-functionally to support effective customer communication and resolution
  • Implement disciplined follow-up processes and consistent collection standards
  4. Credit & Risk Management
  • Oversee credit analysis, approval, and monitoring for new and existing customers
  • Establish and maintain credit limits, policies, and risk mitigation practices
  • Monitor customer exposure and elevate escalations as appropriate
  5. Team Leadership (Player/Coach)
  • Lead, develop, and coach AR and billing team members across locations
  • Act as a hands‑on leader, stepping in to support workload and resolve issues directly
  • Set clear expectations and reinforce accountability, accuracy, and responsiveness
  • Identify talent gaps and support hiring, training, and development
  6. Process Improvement & Standardization
  • Identify and drive process improvements across billing and AR workflows
  • Standardize processes across business units, systems, and acquired entities
  • Partner with Finance and IT to optimize ERP functionality, automation, and reporting tools
  • Reduce manual work and improve scalability and efficiency
  7. Month-End Close & Reporting
  • Ensure accurate and timely completion of AR and billing-related close activities
  • Oversee account reconciliations, aging reviews, and billing completeness checks
  • Partner with Accounting on revenue recognition alignment, reserves, and bad debt analysis
  • Provide leadership with key metrics (DSO, aging, disputes, billing accuracy) and actionable insights
  8. Cross-Functional Partnership
  • Collaborate closely with Sales, Operations, Customer Service, and Finance
  • Balance strong collections discipline with customer experience and commercial relationships
  • Support integration of acquired businesses into standard billing and AR processes
  Qualifications & Experience
  • Bachelor’s degree in Accounting, Finance, or related field
  • 5–10+ years of progressive experience in Accounts Receivable, Billing, or Order-to-Cash functions, including leadership
  • Experience in manufacturing, distribution, or multi-entity environments preferred
  • Strong understanding of billing structures (contract-based, milestone, product) and AR processes
  • Experience with ERP systems and process standardization initiatives
  • Proven ability to operate in a high-growth, PE-backed, or decentralized environment

  Equal employment opportunity, including veterans and individuals with disabilities.