Auditor's Office​/Clerk's Office - Principal Clerk; Split Position

Principal Clerk

The Town of Agawam is accepting applications for one (1) Principal Clerk to work in the Auditor's Office and Clerk's Office. The salary range for this position is $44,122.52–$50,568.44. Applications will be accepted until a suitable candidate is found. Applications are available in the Human Resources Office, located at 36 Main Street, Agawam, MA 01001, Monday–Friday 8:30–4:30 or on our website: (Use the "Apply for this Job" box below)..

Performs a broad range of complex and specialized clerical, financial, and administrative duties requiring a high degree of accuracy, judgment, and discretion. This position supports both the Auditor’s Office and the Clerk’s Office and involves frequent interaction with the public, municipal staff, and external agencies. The role also includes responsibility for mailroom operations. Work requires strong analytical and mathematical skills, independent decision-making, and the ability to manage multiple priorities in a detail-oriented environment.

The employee works under the general supervision of the Auditor and the City Clerk, exercising a high level of autonomy in carrying out assigned duties.

• Assists the Auditor with correspondence, financial reporting, and spreadsheet development.
• Conducts research and completes special projects as assigned.
• Prepares and maintains Fixed Asset, Accounts Receivable, and New School Spending worksheets and related records.
• Assists with Accounts Payable processing and related functions.
• Maintains filing systems, including scanning and managing records in Laserfiche.
• Performs related duties as required.

• Processes daily voter registrations using the Voter Registration Information System (VRIS).
• Assists with annual census processing, including data entry and record maintenance.
• Provides customer service at the public counter and via telephone, including assistance with marriage intentions, vital records requests, and general inquiries.
• Performs records management functions, including filing, scanning, and maintaining official documents in compliance with retention requirements.
• Conducts research and completes special projects as assigned.
• Performs related duties as required.

• Serves as backup for Auditor’s and Clerk’s Office personnel as needed.
• Assists in the evaluation, implementation, and ongoing use of municipal software systems; coordinates upgrades and promotes cross-departmental compatibility.
• Provides basic training and support for staff on software applications; develops user guidance materials as needed.
• Performs mailroom operations, including sorting and distribution of incoming and outgoing correspondence.
• Audits cash receipts and maintain accurate clerical and financial records.
• Performs related duties as required.

• High school diploma required; additional coursework in business, accounting, public administration, or a related field preferred.
• Minimum of one (1) year of experience in a professional office environment of comparable size and complexity, or equivalent experience in a related field. Municipal experience preferred.

• Knowledge of basic accounting principles and accounts payable processes.
• Familiarity with financial systems (preferably MUNIS or similar software).
• Understanding of financial and accounting terminology.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Knowledge of general office practices, procedures, and equipment.
• Ability to interpret and apply laws, regulations, and policies.
• Ability to perform detailed audits, reconciliations, and mathematical computations.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Ability to maintain accurate records.
• Strong interpersonal and communication skills, with the ability to work effectively with staff and the public.

The position requires a combination of sitting, standing, and walking, with occasional lifting of up to 20 pounds. Duties involve manual dexterity for computer use and standard office equipment. Occasional bending, reaching, and light physical effort are required.

Work is performed in a standard indoor office setting, with routine exposure to typical office materials such as toner, paper, and cleaning agents.

The Town of Agawam is committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of this position.

This job description is not intended to be a contract and may be modified as operational needs change.