Customer Service Representative
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Longo Carpet Cleaning & Affordable Duct Cleaning – Agawam, MA
Longo Carpet Cleaning & Affordable Duct Cleaning is seeking an energetic, quick-thinking, and self-sufficient Customer Service Representative to join our growing team. This is a great opportunity to work in a fast-paced, family-owned business that values initiative, organization, and customer service.
The RoleWe’re looking for a friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!
Key Responsibilities- Answer incoming calls and respond to customer inquiries
- Schedule appointments and coordinate with field technicians
- Schedule service estimates and explain offerings to customers
- Maintain accurate customer records and logs
- Follow up on service calls and ensure customer satisfaction
- Handle basic administrative tasks
Compensation:
Base pay plus commission, with expected earnings between $40,000–$65,000 annually depending on performance. Uncapped earning potential.
If you are looking for a rewarding career where you can make an impact, we’d love to hear from you!
👉 Apply today and become the next valued member of the Longo team!
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