Customer Care Specialist
Job in
Agawam, Hampden County, Massachusetts, 01001, USA
Listed on 2026-06-23
Listing for:
Worcester Manufacturing
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Serve as a primary point of contact for customers, handling inbound calls and emails with professionalism;
Assist customers with placing orders, providing accurate quotes, and ensuring a seamless delivery process;
Maintain a strong, working knowledge of our product catalog to provide expert assistance and timely service;
Act as a customer advocate, identifying and resolving issues with a focus on quick, effective solutions;
Collaborate with various vendors to get parts, check order status, and obtain pricing and quotes
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