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Teller, Customer Service​/HelpDesk

Job in Agawam, Hampden County, Massachusetts, 01001, USA
Listing for: M&T Bank
Full Time position
Listed on 2026-07-11
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Job Description & How to Apply Below
M&T Bank -  - Responsibilities:
Adhere to customer service standards and provide a differentiated experience by understanding customer needs;
Balance and process customer transactions accurately following bank policy;
Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities;
Engage in lobby management and greet customers while addressing immediate needs;
Complete branch-related operational activities (cash ordering, vault, ATM, wire transfers) and AML/KYC activities
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