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Hybrid Service Desk Leader - AI-Driven ITSM
Job in
Agawam, Hampden County, Massachusetts, 01001, USA
Listed on 2026-07-05
Listing for:
Genpact LLC
Full Time
position Listed on 2026-07-05
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Genpact LLC is seeking a Delivery Manager for its Service Desk in Agawam, Massachusetts. The role involves managing operations, leading a team, and ensuring high-quality IT service delivery.
The ideal candidate will have strong skills in Agile methodology, change management, and IT service processes. This position offers a hybrid work model with a salary range of $80,000 to $100,000 annually.
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