Technical Coordinator​/Solution Engineer

Technical Coordinator / Solution Engineer

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and "all-things-digital" solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.

We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.

Responsibilities

• Install, configure, and support local server-side software components.
• Support local environment setup and configuration of server and viewer-related components.
• Manage and support secure data preparation, upload, and processing workflows.
• Develop and maintain basic orchestration and automation scripts.
• Monitor technical environments and proactively troubleshoot issues.
• Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
• Maintain setup documentation, troubleshooting records, and operational procedures.
• Communicate effectively with remote product and vendor technical teams in English.
• Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
• Work predominantly on-site at the customer location in Kyiv, depending on project needs.
• Act as the main technical representative on-site while coordinating with remote support teams.