Pest Control Specialist

Insight Pest Solutions
Equal Opportunity Employer
All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age.

We are a privately‑owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting‑edge service technology, and an environment that enables our people to develop themselves. As a fast‑growing company, there are new opportunities for growth and advancement around every corner. We seek out competent individuals who are the best and brightest to ensure our customers and employees know how important they are.

This position reports directly to the Service Manager of the branch located in Millbury, MA.

Prior experience in pest control and sales experience is a plus but not required. We will provide comprehensive classroom and field training to ensure you feel capable and confident to excel in your position. The company administers our Training Program. If you have a strong work ethic and excellent customer‑service skills, we will provide every resource necessary for success.

This position focuses on the organization’s main goal for sustainability, which is selling new services and re‑selling the value of existing clientele. Through inspections, estimates, new sales, and service itself, these individuals influence customer attrition and new customer growth.

• Regular interaction with customers to troubleshoot problems and communicate service details
• Be able to work outdoors for most of the day
• Be able to lift at least 50 lbs
• Be able to crawl/kneel and/or fit in tight spaces
• Be able to apply liquid treatments to the soil
• Some drilling, trenching, and basic cleanup after a job will be required
• Data entry & documentation into mobile devices for services performed
• Flexible to work Monday‑Saturday during the summer season

• High School Diploma or equivalent
• Excellent communication skills
• Attention to detail
• Ability to read and understand simple documents regarding safety, regulatory or protocol standards
• Basic mathematical skills
• A talent for solving practical problems and effective reasoning
• Pass a series of exams as part of a new‑hire training
• Clean driving record
• Pass a background check
• Pass a drug screen

This position will be trained by Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. This position is expected to ensure the quality of all customer relations in a courteous, respectful, and friendly manner, guaranteeing continuous improvement of our services.

All candidates must either have an existing license/certification or acquire one with company training assistance.

• Life Insurance
• Accidental Death and Dismemberment
• Critical Illness
• Dental
• Vision
• 401K
• Major Medical

Employees are eligible for benefits after 30 hours per week, with coverage beginning the first of the month following 60 days of employment. Insight offers two plan options (Bronze and Gold) through Aetna. Employees enjoy birthday off with pay, accrue five days of PTO after one year, and receive holiday pay on observed holidays.

Seasonal review – period ends at the close of the summer.

We believe that “customer service” is not a department but everyone’s job. We protect homes, health, and the environment. When performed to a standard of excellence with a great attitude, everyone wins. If you feel qualified, please respond with your resume. Selected candidates will be contacted by phone for a preliminary interview.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. However, all statements aim to describe the general nature of the work performed. Management reserves the right to revise the job or require different tasks as assigned.