Training Manager, Derm

Job Description
About the role

A dynamic and visionary individual is sought to join our organization as a highly engaged member of the Customer Engagement Organization. As a key team member, the Training Manager will play a crucial role in driving and navigating transformative initiatives while fostering a culture of continuous improvement, adaptability, and growth. The ability to effectively collaborate with stakeholders and teammates, combined with problem‑solving skills and an enterprise mindset, will be paramount to success in this role.

The ability to embrace change and the desire to achieve organizational objectives is critical. Passion for growth, coupled with a desire to support our business, will be instrumental in shaping our future and ensuring its continued success in a rapidly evolving marketplace.

The Training Manager is responsible for providing strategic and tactical vision, and leadership to the Commercial training department and its related specific functions. In this role, the Training Manager will be responsible for accountability in helping to create and then execute the learning components of the Commercial training vision, principles, and strategy of design and development including technology (eLearning). The Training Manager will be primarily responsible for driving and owning learning and associated processes.

• Works as part of a training team supporting one or more franchises. Serves as lead within the team for either initial field training or brand strategy training for the franchise(s), with ability to lead and deliver training for both initial field onboarding and ongoing strategic initiatives.
• Responsible for all aspects of assigned training programs and initiatives including initial and ongoing sales training consisting of product, clinical, managed markets and marketplace knowledge, selling and business skills. Leads all elements of training for assigned programs and initiatives including training strategy, content creation, delivery, and measurement.
• Work closely with direct manager, sales and marketing partners to develop learning strategies and workshops that align to defined business objectives and include pull‑through and measurement.
• Acts as a subject matter expert in adult learning and collaborates across the department to proactively and consistently share best practices and processes.
• Develops and facilitates assigned training for key business stakeholders, i.e. new hire, management and advanced skill training, and national training workshops.
• Ensures that all training materials reflect the latest market trends and conditions, and are compliant by following internal Medical, Regulatory and Legal review processes.
• Orchestrates the coordination, preparation and contract negotiation process with external consultants to ensure achievement of contractual agreements and training/development needs.
• Efficiently manages assigned budget within the operating guidelines.
• Provides guidance and coaching to team members on design, principles, projects and work priorities.
• Contributes to the build of two‑way vendor partnerships that result in increasing operational efficiencies and better services. Supports the cultivation of strategic partnerships to bring in thought leadership while supporting the business, developing the service/technology roadmap, and generating innovative ideas.
• Implements personal development plans and training to achieve business objectives.
• Embraces an agile mindset and spirit of innovation in the team and the way they work.

• Bachelor’s Degree
• 5+ years total experience in life science/pharmaceutical field sales and/or marketing
• Willingness to travel to various meetings or client sites, including overnight trips. Requires approximately 50% travel.

• Dermatology Experience preferred
• Experience in Training/Learning & Development, and/or Commercial Strategy (i.e. Marketing)
• IT/eLearning/Web Management Platform knowledge

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all…