Lead Family Nurse Practitioner; FNP - Urgent Care Agawam, Massachusetts

Lead Family Nurse Practitioner (FNP) – Urgent Care

Agawam, Massachusetts, United States

Convenient

MD is on a mission to make good health more convenient for all by improving how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, passionate about work that makes a difference, and driven to learn from one another.

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider. The lead provider is responsible for delivering exceptional patient care and making a real impact on our urgent care clinic. Lead Providers act as clinical leaders for all clinical staff, mentoring and supporting new‑grad providers and allied healthcare professionals.

• Provide Patient‑Centered Care:
  • Conduct health assessments, physical exams, and review medical histories to address short‑ and long‑term patient needs.
  • Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Administer or order diagnostic tests (e.g., x‑rays, electrocardiograms, laboratory studies) and interpret results.
  • Administer injections and immunizations, suture, manage wounds and infections.
  • Educate patients about health, therapeutic regimens, normal growth and development, family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient.
  • Type, edit, and electronically sign all office notes, reports and records using an EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Adhere to infection‑control policies and protocols.
  • Comply with legal and professional requirements, study existing and new legislation, and advise management on needed actions.
• Collaborate with a Team: Work collaboratively and proactively with other providers and healthcare practitioners to treat patients efficiently and plan coordinated dispositions in a timely manner.
• Act as clinic leader in the absence of the Practice Manager, providing support and mentorship to new‑grad providers and clinic staff.
• Maintain professional knowledge by attending educational workshops, reviewing publications, establishing networks, and participating in professional societies.
• Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth.

• Education, Licensure, &
  
  Certifications:
  
  
  • Master's degree and certification by an NP certifying body.
  • Active DEA license with no restrictions.
  • Basic Life Support (BLS) certification (American Heart Association or American Red Cross). CPR, ACLS, or online‑only classes are not accepted.
• Relevant
  
  Experience:
  
  Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong Leadership
  
  Skills:
  
  Ability to mentor provider and non‑provider clinic staff.
• Excellent Team Player: Enjoys collaboration and contributes to a strong team dynamic.
• Proactive and Confident Communicator: Skilled in written and verbal communication, addresses concerns proactively, and directs interactions professionally.
• Compassionate, Authentic, and Patient‑Focused: Supports patients with kindness and fosters a community of belonging.
• Technically Savvy: Proficient with Microsoft Office Suite, EMR, and related software.
• Strong Clinical Knowledge:
  • Patient care services, customer‑needs assessment, quality standards, and satisfaction evaluation.
  • Federal, state, and local laws, HIPAA, OSHA, and applicable regulations.
  • Relevant pharmacology and non‑pharmaceutical patient care aids.
  • Current methods for medical evaluation, diagnosis, and treatment.

Hourly pay range: $68 – $85 USD. Final compensation is determined after the interview process. Compensation may vary based on location, experience, and market conditions.

• Collaborative team environment encouraging professional growth.
• Urgent care services at no cost to team members and families.
• Extensive benefits: health, dental, vision, short‑term disability, optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational alliance with Purdue University Global and reduced tuition rates for team members and families.
• Access to discounts on travel, entertainment, restaurants, and more.

As set forth in Convenient

MD’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.