Lead Family Nurse Practitioner; FNP; Urgent Care

Lead Family Nurse Practitioner (FNP) – Urgent Care

Agawam, Massachusetts, United States

ConvenientMD is on a mission to make good health more convenient for all by improving how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, passionate about work that makes a difference, and driven to learn from one another.

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider. The lead provider is responsible for delivering exceptional patient care and making a real impact on our urgent care clinic. Lead Providers act as clinical leaders for all clinical staff, mentoring and supporting new‑grad providers and allied healthcare professionals.

• Provide Patient‑Centered Care:
  • Conduct health assessments, physical exams, and review medical histories to address short‑ and long‑term patient needs.
  • Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Administer or order diagnostic tests (e.g., x‑rays, electrocardiograms, laboratory studies) and interpret results.
  • Administer injections and immunizations, suture, manage wounds and infections.
  • Educate patients about health, therapeutic regimens, normal growth and development, family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient.
  • Type, edit, and electronically sign all office notes, reports and records using an EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Adhere to infection‑control policies and protocols.
  • Comply with legal and professional requirements, study existing and new legislation, and advise management on needed actions.
• Collaborate with a Team: Work collaboratively and proactively with other providers and healthcare practitioners to treat patients efficiently and plan coordinated dispositions in a timely manner.
• Act as clinic leader in the absence of the Practice Manager, providing support and mentorship to new‑grad providers and clinic staff.
• Maintain professional knowledge by attending educational workshops, reviewing publications, establishing networks, and participating in professional societies.
• Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth.

• Education, Licensure, &
  
  Certifications:
  
  
  • Master's degree and certification by an NP certifying body.
  • Active DEA license with no restrictions.
  • Basic Life Support (BLS) certification (American Heart Association or American Red Cross). CPR, ACLS, or online‑only classes are not accepted.
• Relevant
  
  Experience:
  
  Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong Leadership
  
  Skills:
  
  Ability to mentor provider and non‑provider clinic staff.
• Excellent Team Player: Enjoys collaboration and contributes to a strong team dynamic.
• Proactive and Confident Communicator: Skilled in written and verbal communication, addresses concerns proactively, and directs interactions professionally.
• Compassionate, Authentic, and Patient‑Focused: Supports patients with kindness and fosters a community of belonging.
• Technically Savvy: Proficient with Microsoft Office Suite, EMR, and related software.
• Strong Clinical Knowledge:
  • Patient care services, customer‑needs assessment, quality standards, and satisfaction evaluation.
  • Federal, state, and local laws, HIPAA, OSHA, and applicable regulations.
  • Relevant pharmacology and non‑pharmaceutical patient care aids.
  • Current methods for medical…